High-quality documentation and videos: Insights from OpenProject’s video producer

High-quality documentation and videos: Insights from OpenProject’s video producer

Estimated reading time: 4 minutes

With a rich feature set comes a certain degree of complexity. That’s why good documentation matters, especially in the form of video tutorials that make it easier to learn and navigate OpenProject. In this article, we share our approach to high-quality documentation and video content, and ask our video production manager Dicle what makes a great OpenProject video.

High quality software documentation

When we ask our users what they love about OpenProject, we often hear great feedback about our documentation. This is encouraging because we believe in clear, well-structured, and complete documentation as the foundation for user success.

With monthly releases, we also update our documentation regularly. Of course, our product team strives to make OpenProject as intuitive as possible. But as the platform grows, some features require extra explanation. After all, software is only as good as users’ ability to make the most of it.

That’s why high-quality documentation — and especially helpful video content — is so important to us.

User documentation in English, German, Spanish and French

High-quality documentation starts with accessibility. That’s why key parts of our comprehensive documentation are available not only in English, our primary language, but also in German, Spanish, and French. This includes all user-focused guides designed to particularly support first-time users:

Tip

We will soon be providing user documentation in Portuguese as well. As our documentation expands each month, we take the time to ensure high-quality translations.

More technical sections, such as the installation and operations guide or the system admin guide remain in English to serve IT professionals.

High quality video content: Tutorials, release overviews and more

To further enhance our documentation and website content, we welcomed a dedicated video producer to our team in January 2025, Dicle Naz Tohumcu. With her expertise in video content, she creates engaging tutorials, walkthroughs, and release overviews. Her videos help users quickly grasp OpenProject’s key features and workflows.

Subscribe to our YouTube channel

Looking for a specific video? Browse our YouTube channel for:

  • Feature tutorials
  • Getting started tips
  • Product demo webinars
  • Release overviews

Since January 2025, we’ve been publishing videos more frequently, and continue to do so. For example, here are a few recent uploads:

Now is the perfect time to subscribe and stay updated!

Interview with OpenProject’s Video Production Manager Dicle

Previously, we’ve introduced various OpenProject team members, such as Customer Success Manager Samantha or Senior Software Engineer Marcello. Now, let’s meet Dicle Naz Tohumcu, our Video Production Manager, and get her insights on OpenProject video content.

Dicle Naz Tohumcu, OpenProject Video Production Manager

Hi Dicle, would you tell us a bit about yourself?

I’m from Ankara, Turkey, with a background in directing fashion, product, and commercial videos. Over time, my work has expanded into content production, with a focus on AI and digitalization.

What do you like about OpenProject?

The slogan “open source, open mind” perfectly captures its spirit, and that’s exactly what I love about OpenProject. The people here are open-minded and collaborative, and it’s exciting to contribute to a product that is constantly evolving.

What makes a good OpenProject video in your opinion?

The most important aspect is enhancing the user experience by clearly presenting new features and improvements. Our goal is to ensure users understand and benefit from updates while also highlighting team collaboration and workflow efficiency. I joined two months ago, and moving forward, one of my goals is to create a diverse range of videos that cover different aspects of OpenProject, using various formats and platforms to reach our audience in the best possible way.

We value user feedback

We’re always looking to improve our documentation and video content. Is there a tutorial you’d like to see, or a topic that needs more explanation? Let us know by commenting on our YouTube videos or joining the discussion in our Community forums.

Your feedback matters! Authentic reviews not only help us improve OpenProject, but also inspire others to join our Community.

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